Privacy & Website Use

Last Updated: July 2026

This Privacy & Website Use Policy explains how we collect information through our website, how we use and protect that information, and the terms governing the use of our website and its content.

Our objective is simple: to be transparent in our practices, responsible with the information entrusted to us, and respectful of every visitor who chooses to engage with Howbridge.

By accessing or using this website, you acknowledge that you have read and understand this Policy.

1. About Howbridge

This website (“Website”) is owned and operated by Howbridge, Inc.

Mailing Address:

Howbridge, Inc.
PO Box 427
Foxborough, Massachusetts 02035

Privacy Inquiries:
privacy@meethowbridge.com

Throughout this Policy:

“Howbridge,” “we,” “our,” and “us” refer to Howbridge, Inc.
“Website” refers to all publicly available pages, resources, downloads, forms, and content available through our website.
“Visitor,” “you,” and “your” refer to any individual or organization accessing or using the Website.

This Policy applies only to information collected through the Website. Separate written agreements govern client engagements, consulting services, workshops, licensing arrangements, and other business relationships with Howbridge.

2. Information We Collect

Depending upon how you interact with the Website, we may collect information that you voluntarily provide together with certain technical information collected automatically through your use of the Website.

We collect only the information reasonably necessary to operate the Website, respond to inquiries, improve visitor experience, communicate with visitors, and support our legitimate business operations.

Information You Choose to Provide

You may voluntarily provide information when you:

Contact us through the Website
Request information or download resources
Subscribe to communications
Schedule a meeting
Complete an assessment or questionnaire
Register for an event or webinar
Communicate with us by email

Depending upon the interaction, information may include name, company, job title, email address, telephone number, mailing address, form submissions, survey or assessment responses, and any additional information you voluntarily choose to provide.

Providing personal information is voluntary. However, certain resources, communications, or services may not be available without specific information.

Information Collected Automatically

Like most modern websites, certain technical information is collected automatically when you visit the Website. This information may include:

Internet Protocol (IP) address
Browser type, version, device type, and operating system
Date and time of your visit
Pages viewed, time spent, and navigation patterns
Referring website and general geographic location
Website performance information

This information is generally collected in an aggregated manner and is used to improve website performance, enhance visitor experience, maintain security, and understand how visitors use our Website. Except where reasonably necessary to respond to a request or comply with applicable law, Howbridge does not use this information to personally identify individual visitors.

3. How We Use Information

Information collected through the Website is used to operate and improve our business, communicate with visitors, and deliver the information or resources requested. Depending upon your interaction with Howbridge, we may use information to:

Respond to inquiries and schedule meetings
Deliver requested resources
Improve Website functionality, performance, and content
Communicate with subscribers who request updates or insights
Protect Website security and detect unauthorized activity
Comply with legal or regulatory obligations

We process personal information only for legitimate business purposes and in accordance with applicable privacy laws. Howbridge does not sell personal information.

4. Our Commitment to Responsible Information Practices

At Howbridge, we believe information should be collected thoughtfully, used responsibly, and protected appropriately. We collect only the information reasonably necessary to operate our Website, communicate with visitors, and improve the resources and services we provide.

We do not collect information simply because technology makes it possible to do so, nor do we use personal information in ways that are inconsistent with the purposes described in this Policy. As our Website and services evolve, we remain committed to transparency regarding our information practices and will update this Policy whenever material changes occur.

5. Cookies, Analytics & Website Technology

Like most modern websites, Howbridge uses cookies and similar technologies to improve website performance, enhance your browsing experience, understand how visitors interact with our content, and maintain the security and reliability of our Website.

Cookies are small text files stored on your device by your web browser. They enable websites to recognize returning visitors, remember certain preferences, and provide information that helps improve website functionality over time.

Essential Cookies

Essential cookies support the core functionality of the Website — security, session management, page navigation, load balancing, and basic functionality. Because these technologies are necessary for operation of the Website, they generally cannot be disabled through the Website itself.

Analytics & Performance Technologies

We use analytics technologies to better understand how visitors interact with our Website, including pages visited, navigation paths, traffic patterns, time on content, device information, and overall performance. This information is generally aggregated and used to improve the effectiveness and usability of the Website. Analytics information is not used by Howbridge to personally identify individual visitors.

Functional Technologies

Functional technologies help improve the visitor experience by remembering certain preferences and settings where applicable, such as user preferences, accessibility settings, and language preferences.

Managing Cookies

Most web browsers allow you to control cookies through your browser settings. You may choose to block or delete cookies at any time. Please note, however, that disabling certain cookies may affect the functionality, security, or performance of portions of the Website.

6. Third-Party Services & Communications

To support the operation of our Website and business, Howbridge works with carefully selected third-party service providers that may assist with website hosting, analytics, CRM, meeting scheduling, email communications, marketing automation, security, and performance monitoring.

These providers process information only as necessary to perform services on our behalf and are expected to maintain appropriate safeguards. As our business evolves, the specific platforms we use may change. Accordingly, this Policy describes categories of services rather than identifying individual providers.

Communications

If you voluntarily subscribe to communications or request information from Howbridge, we may send communications relating to business insights, thought leadership, educational resources, company news, events, and service offerings. You may unsubscribe from marketing communications at any time by following the unsubscribe instructions in any communication or by contacting us directly.

Administrative or transactional communications relating to an existing inquiry or business relationship may continue where appropriate.

7. Data Retention & Security

Howbridge retains information only for as long as reasonably necessary to fulfill the purposes described in this Policy, including responding to inquiries, delivering requested information, maintaining appropriate business records, complying with legal obligations, resolving disputes, and supporting legitimate business operations. When information is no longer required, we will securely delete, anonymize, or otherwise dispose of it in accordance with our record retention practices.

Protecting Information

Howbridge maintains reasonable administrative, technical, and organizational safeguards designed to protect information from unauthorized access, disclosure, alteration, or destruction. While we work to protect information using commercially reasonable security measures, no website, internet transmission, or electronic storage system can be guaranteed to be completely secure. Visitors should exercise appropriate care whenever submitting information through any website.

8. Your Privacy Rights

Depending upon your jurisdiction and applicable privacy laws, you may have certain rights regarding the personal information we maintain about you. Where applicable, those rights may include the ability to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of personal information
Request restrictions on certain processing activities
Object to certain uses of your information where permitted by law
Withdraw consent where processing is based upon consent

We will respond to requests in accordance with applicable law.

9. Additional Privacy Information

California Privacy Rights

Residents of California may have additional rights under applicable California privacy laws regarding the collection, use, disclosure, correction, and deletion of certain personal information.

Howbridge does not sell personal information.

California residents wishing to exercise applicable privacy rights may contact us using the information provided at the end of this Policy.

External Websites

For your convenience, our Website may contain links to third-party websites, publications, resources, or other online services. These websites operate independently from Howbridge and maintain their own privacy practices and terms of use. Howbridge does not control, endorse, or assume responsibility for the content, privacy practices, security, or availability of any third-party website. We encourage visitors to review the privacy policies and terms of any third-party websites they choose to visit.

Do Not Track Signals

Some web browsers provide a “Do Not Track” setting. Because there is currently no universally accepted standard governing how websites should respond to such signals, Howbridge does not currently respond differently to them. Should an accepted standard emerge in the future, we may update our practices accordingly.

Website Use

The following sections establish the terms governing your use of the Website and the content made available through it. By continuing to use this Website, you acknowledge and agree to those terms.

10. Acceptable Website Use

The Website is intended to provide information about Howbridge, our services, our thought leadership, and our proprietary business methodologies. You agree to use the Website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the Website.

Without prior written permission from Howbridge, you may not:

Attempt to gain unauthorized access to the Website, its servers, or related systems
Interfere with or disrupt the operation or security of the Website
Introduce malicious software, viruses, ransomware, or other harmful code
Use automated tools, bots, crawlers, spiders, scrapers, or similar technologies to collect, harvest, or extract Website content
Reproduce, republish, distribute, modify, or commercially exploit Website content except as expressly permitted
Misrepresent your affiliation with Howbridge or impersonate another individual or organization
Use the Website in any manner that could impair the experience of other visitors or damage the reputation of Howbridge

Howbridge reserves the right to restrict, suspend, or terminate access to the Website if we believe these terms have been violated.

11. No Client Relationship

IMPORTANT: YOUR USE OF THIS WEBSITE DOES NOT ESTABLISH A CLIENT, CONSULTING, ADVISORY, FIDUCIARY, OR PROFESSIONAL RELATIONSHIP WITH HOWBRIDGE, INC. A PROFESSIONAL RELATIONSHIP IS ESTABLISHED ONLY THROUGH A SEPARATE WRITTEN ENGAGEMENT AGREEMENT EXECUTED BY BOTH PARTIES. UNTIL SUCH AN AGREEMENT EXISTS, NEITHER PARTY ASSUMES ANY PROFESSIONAL DUTIES OR CONTRACTUAL OBLIGATIONS ARISING FROM THE USE OF THIS WEBSITE.

This includes, without limitation, visiting the Website, submitting a contact form, requesting information, downloading resources, registering for an event, completing an assessment, scheduling a meeting, or subscribing to communications.

12. Professional Information

DISCLAIMER: THE INFORMATION PROVIDED ON THIS WEBSITE IS INTENDED SOLELY FOR GENERAL EDUCATIONAL AND INFORMATIONAL PURPOSES. NOTHING CONTAINED ON THIS WEBSITE SHOULD BE INTERPRETED AS LEGAL, ACCOUNTING, TAX, FINANCIAL, INVESTMENT, OR OTHER PROFESSIONAL ADVICE. EVERY BUSINESS OPERATES UNDER UNIQUE CIRCUMSTANCES. VISITORS SHOULD CONSULT APPROPRIATELY QUALIFIED PROFESSIONALS BEFORE MAKING BUSINESS, FINANCIAL, LEGAL, OPERATIONAL, OR STRATEGIC DECISIONS. YOUR USE OF THE INFORMATION CONTAINED ON THIS WEBSITE IS SOLELY AT YOUR OWN DISCRETION AND RISK.

13. Results, Testimonials & Case Studies

DISCLAIMER: FROM TIME TO TIME, HOWBRIDGE MAY PUBLISH CLIENT SUCCESS STORIES, TESTIMONIALS, CASE STUDIES, OPERATIONAL METRICS, OR EXAMPLES OF PRIOR ENGAGEMENTS. THESE MATERIALS ARE INTENDED SOLELY TO ILLUSTRATE THE TYPES OF WORK WE PERFORM AND THE METHODOLOGIES WE EMPLOY. BUSINESS PERFORMANCE DEPENDS UPON NUMEROUS FACTORS OUTSIDE OF HOWBRIDGE’S CONTROL, INCLUDING LEADERSHIP DECISIONS, QUALITY AND CONSISTENCY OF EXECUTION, ORGANIZATIONAL READINESS, MARKET CONDITIONS, COMPETITIVE ACTIVITY, CUSTOMER DEMAND, AVAILABLE RESOURCES, ECONOMIC CONDITIONS, AND REGULATORY CHANGES. NO REPRESENTATION, WARRANTY, OR GUARANTEE IS MADE THAT ANY ORGANIZATION WILL ACHIEVE RESULTS SIMILAR TO THOSE DESCRIBED ON THIS WEBSITE. TESTIMONIALS REFLECT THE EXPERIENCES OF INDIVIDUAL CLIENTS UNDER SPECIFIC CIRCUMSTANCES AND SHOULD NOT BE INTERPRETED AS GUARANTEES OF FUTURE PERFORMANCE.

14. Legal Disclaimers

Website Availability

While Howbridge strives to maintain a secure, reliable, and accessible Website, we do not guarantee that the Website will always be available, uninterrupted, error-free, or free from delays. We reserve the right to modify, suspend, or discontinue any portion of the Website or its content at any time without notice.

Disclaimer of Warranties

THE WEBSITE AND ALL CONTENT MADE AVAILABLE THROUGH IT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. WHILE HOWBRIDGE MAKES REASONABLE EFFORTS TO MAINTAIN ACCURATE AND CURRENT INFORMATION, WE MAKE NO WARRANTIES OR REPRESENTATIONS REGARDING THE COMPLETENESS, ACCURACY, RELIABILITY, AVAILABILITY, OR UNINTERRUPTED OPERATION OF THE WEBSITE. VISITORS ARE RESPONSIBLE FOR INDEPENDENTLY EVALUATING ANY INFORMATION BEFORE RELYING UPON IT.

Limitation of Liability

EXCEPT WHERE PROHIBITED BY APPLICABLE LAW, HOWBRIDGE, INC., TOGETHER WITH ITS OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, ADVISORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS, SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THIS WEBSITE OR ITS CONTENT. NOTHING CONTAINED IN THIS POLICY LIMITS OR EXCLUDES LIABILITY WHERE SUCH LIMITATION OR EXCLUSION IS PROHIBITED BY APPLICABLE LAW.

Indemnification

You agree to defend, indemnify, and hold harmless Howbridge, Inc., together with its officers, directors, employees, contractors, advisors, affiliates, successors, and assigns, from and against any claims, liabilities, damages, losses, costs, and expenses, including reasonable attorneys’ fees, arising from: your use of the Website; your violation of this Policy; your misuse of Website content or intellectual property; or your violation of applicable law.

15. Governing Law

This Policy shall be governed by and construed in accordance with the laws of the Commonwealth of Massachusetts, without regard to its conflict of law principles. Any legal action arising from or relating to the use of this Website shall be brought exclusively in the appropriate state or federal courts located within the Commonwealth of Massachusetts.

16. Changes to this Policy

Howbridge may update this Privacy & Website Use Policy from time to time to reflect changes in our business, Website functionality, legal requirements, or information practices. When updates are made, the Last Updated date appearing at the beginning of this document will be revised. Your continued use of the Website following publication of updated versions constitutes acceptance of the revised Policy.

17. Contact Us

Questions regarding this Policy or our privacy practices may be directed to:

Howbridge, Inc.
PO Box 427
Foxborough, Massachusetts 02035
privacy@meethowbridge.com

Scope of this Policy

This Policy applies solely to the use of the Howbridge Website and publicly available Website content. Separate written agreements govern client engagements, consulting services, strategic advisory services, workshops, speaking engagements, licensing arrangements, software, digital products, certifications, subscriptions, and other business relationships with Howbridge. If any provision of this Policy conflicts with the terms of a separately executed written agreement, the terms of the written agreement shall govern.

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